Return Policy

Your order is covered by SciSpark’s 30-day money-back guarantee.

Start a return

Contact us within 30 days of delivery and include your order number. We will send the applicable return instructions.

Refunds

Approved refunds are returned to the original payment method. Your bank or card provider may need additional time to post the refund after Shopify confirms it.

Damaged or incorrect orders

Contact us as soon as possible with your order number and a description of the issue so we can make it right.